MY ACCOUNT
I can’t create my account on the website.
Make sure all fields are filled in correctly and that there are no errors (valid email address, compliant password, etc.).
If the issue persists, please contact our customer service via the contact form.
I forgot my password.
Click on “Forgot password?” on the login page and follow the instructions to reset your password.
If you do not receive the reset email, please check your spam folder or contact our customer service via the contact form.
What is the FAN ID?
The FAN ID is an identification number issued by the YALLA platform and required to receive your ticket.
To obtain it, you must create an account on the YALLA platform, as this number is not generated automatically.
If you need more information, please contact the customer service Yalla.
I can’t create my FAN ID, what should I do?
The creation of a FAN ID is managed directly through YALLA platform. If you are experiencing difficulties, please reach out to the FAN ID support team through customer service Yalla.
I can’t confirm my Yalla profile.
The creation of the Yalla account is managed directly throughYALLA platform. If you are experiencing difficulties, please reach out to the dedicated client support team through customer service Yalla.